What disables a DVC Sales account?
Expert Insight: What disables a DVC Sales account?
If youâre unable to access your DVC Sales account, itâs usually tied to one of three common issues: login errors, incomplete verification, or a temporary restriction based on activity patterns.
The first step is to try resetting your password. Click the âForgot Passwordâ link on the login screen and follow the prompts. If the reset email doesnât arrive within a few minutes, be sure to check your spam or junk folder.
We also use Two-Factor Authentication (2FA) to confirm your email address and verify that our messages â including offer alerts, counteroffers, and contract updates â are being received. If you havenât completed the verification process, your account may be limited until itâs done. You can request a new verification email from the login screen.
In some cases, your account may be disabled or temporarily restricted due to activity that violates our platform policies. For example, buyers who submit too many low offers in a short time, or who abuse the system with unrealistic or duplicate offers, may be automatically flagged. This helps protect our sellers and maintain a respectful, efficient negotiation environment. If this happens, your account is not deleted â itâs just paused.
Donât worry: these restrictions are usually easy to resolve. Just contact our office by phone or email, and one of our team members will quickly review your account. If everything checks out, weâll reactivate it within minutes.
Nothing is lost while your account is inactive. Once reactivated, youâll regain full access to your dashboard, offers, and saved information.
To avoid future issues, make sure your contact info is up to date, verify your email, and use the platform fairly. Weâre always here to assist if you have questions.
What the Experts Say
According to industry research and our extensive experience with over 1,000 successful transactions, this information is current as of October 2025.
Verified Information
This article has been reviewed by our team of DVC specialists and is regularly updated to ensure accuracy.
What disables a DVC Sales account?
If youâre unable to access your DVC Sales account, itâs usually tied to one of three common issues: login errors, incomplete verification, or a temporary restriction based on activity patterns.
The first step is to try resetting your password. Click the âForgot Passwordâ link on the login screen and follow the prompts. If the reset email doesnât arrive within a few minutes, be sure to check your spam or junk folder.
We also use Two-Factor Authentication (2FA) to confirm your email address and verify that our messages â including offer alerts, counteroffers, and contract updates â are being received. If you havenât completed the verification process, your account may be limited until itâs done. You can request a new verification email from the login screen.
In some cases, your account may be disabled or temporarily restricted due to activity that violates our platform policies. For example, buyers who submit too many low offers in a short time, or who abuse the system with unrealistic or duplicate offers, may be automatically flagged. This helps protect our sellers and maintain a respectful, efficient negotiation environment. If this happens, your account is not deleted â itâs just paused.
Donât worry: these restrictions are usually easy to resolve. Just contact our office by phone or email, and one of our team members will quickly review your account. If everything checks out, weâll reactivate it within minutes.
Nothing is lost while your account is inactive. Once reactivated, youâll regain full access to your dashboard, offers, and saved information.
To avoid future issues, make sure your contact info is up to date, verify your email, and use the platform fairly. Weâre always here to assist if you have questions.
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